Pailin has directed two feature-length Netflix Original documentaries. Her first film, Hope Frozen, won Thailand's first International iEmmy and Hot Docs’ Best International Feature Documentary prize. The Trapped 13: How we survived the Thai Cave, was nominated for a News and Documentary Emmy in 2023. She comes from a journalism background, hosting and reporting several episodes of Al Jazeera’s current affairs documentary program, 101 East, and pieces for The New York Times and National Geographic. She grew up in Asia and has been making documentaries in the region for the past twelve years.